The roof over your business is exposed to the elements every day. While it’s one of the most essential parts of your building, it’s also one of the most vulnerable. You need to care for it! In order to have confidence that your commercial roofing services contractor is qualified, safe, and honorable look for the following things.
1. Proper Qualifications
When you hire a commercial roofing service contractor, make sure the company has all the proper qualifications. They should be able to provide evidence of that their certifications, licenses and insurance are in good standing. Also, upon request, the contractor should be proud to share information on their safety record and worker’s compensation experience modification factor (mod rating). A mod rating greater than 1.00 means the contractor experienced worse than expected losses during the most recent rating period. Finally, membership in a market’s local roofing association (like RSMCA in Georgia) and the leading national industry associations (NRCA and IIBEC) demonstrate a contractor’s commitment to the industry and continuing education.
Having multiple conversations with a contractor before hiring them is a good way to determine whether or not they are being honest. You should request a detailed, written scope of work from the contractor, even for a small maintenance or repair project. And, until you trust their pricing and service levels, you’d be wise to solicit multiple quotations. Often, you can find contractor reviews and testimonials online which can offer some insight into a contractor’s integrity and reliability.
3. Professionalism and Experience
I am a firm believer in the old maxim, “the best predictor of future behavior, is past behavior”. So, to protect yourself from bad actors, do some research on your roofing services contractor by requesting references. A quality contractor will be pleased to share recent customer references. And, if you get anything less than glowing feedback on their safety, workmanship, and professionalism, run the other way.
Getting in Touch With a Contractor