When it’s time to get a new roof for your building, you may not know how to find a reputable commercial roofing company to do the job right. This means safely, on time and on budget, and with minimal aggravation and disruption to building operations. There is too much at stake to outsource your contractor selection to Google. Here are a few tips to help you find a commercial roofing company that you can trust.
Know Thy Stuff
Some roofing companies specialize in certain market segments (retail, industrial, institutional, etc) and others are qualified to install certain roofing materials (single-ply, modified bitumen, built-up roofing, etc). You should look for a contractor who has plenty of experience working with your type of project. You may also want to consider how long the company has been in business. As is often said, “the best predictor of future behavior is past behavior”.
References on Request
If you talk to a contractor who is unable or unwilling to provide references, you should consider it a red flag. Companies should have satisfied customers who are happy to share their experiences with potential clients. When reaching out to references, ask questions about the contractor’s safety performance, project management, communication, cleanliness, billing process and whatever else is important to you. Reviews and testimonials are often readily accessible online, as well.
Can you imagine hiring a roofing company that does not have adequate insurance or is in poor standing with OSHA, the EPA or local building code officials? You should most definitely verify that the contractor carries sufficient insurance. You may also want to inquire about the company’s safety performance. Contractors are required by OSHA to maintain safety logs. So, you may want to ask for details about their accident and injury experience. Don’t make the mistake of hiring a contractor that doesn’t put safety first.
Get It in Writing
Warranties offer you another level of protection. Your contractor should be willing to offer you a workmanship warranty and they should be able to deliver a roofing material manufacturer’s warranty at the conclusion of the project. It’s also wise to have a contract or agreement drafted that includes the project’s scope of work and terms and conditions. Having these things spelled out in black and white can save you from headaches down the road.